If you are experiencing any connection issues or glitches, these troubleshooting steps may help resolve the issue:
1.If you have a Crayola Coloring Profile with an active subscription, make sure you are logged in
2. Close the Crayola Coloring app and open it again
3. Close all other applications while playing Crayola Coloring
4. Try disconnecting from the internet, waiting a few minutes, then reconnecting to the internet
5. Check the app store for any available updates
6. Please make sure there is enough space in the device Storage (2.5GB or more)
7. Restart your device
If additional support is needed, contact customer support using the Contact Support link above.